Terms & Conditions of Sales

The conditions of Villa Mitirapa

• To confirm your reservation, a deposit of 30% (non-refundable) is required at the time of booking. The remaining balance will be due 2 weeks before your arrival in your Villa.
• For reservations within 2 weeks of your arrival date, the full amount of the reservation is requested at the time of booking.
• Cancellation fees are equal to the 30% deposit.

A means of payment will be made available to you through an online payment by bank card (VISA or MASTERCARD, the AMEX card is not accepted) by PAYZEN OSB link (secure online payment against fraud). It will be sent to you immediately if possible or a bank transfer (RIB available by email villamitirapa@gmail.com).

• Sheets and towels are changed every 4 days for long stays (on request)
• Each villa can accommodate a maximum of 4 people and/or 6 people depending on the type of villa
• We ask you to respect the neighborhood (music at a reasonable volume...) and to respect the number of people up to 4 and/or 6 maximum in the evening and during the day (non-compliance with these conditions will lead to cancellation of your reservation without refund)
• As well as respecting the speed of 30km/h in the easement;
• Free parking for up to 2 cars
• The villa must be made clean (empty and clean refrigerator, clean and tidy dishes, a sweep throughout the villa (an additional cleaning service of 5,000 FCP will be charged if the conditions are not respected);
• Any missing and/or broken item will be charged (500 XPF/PIECE)
• Let's protect our environment (instructions available to you in your villa)
• Smell of cigars and/cigarettes in the rooms: fee of 20,000 XPF
• Free Internet
• Pets are not accepted.

Additional information on services

• A table or kitchen kit can be made available to you on request at an additional cost.
• On request, a breakfast service (continental, American, Polynesian) can be offered and served in your villa from 7:30 a.m. (order between 1 and 2 days in advance)

Do you want to rent a car?

Following your reservation confirmation, we inform you that you can benefit from a -15% reduction, for all vehicle rentals, with the promotional code ""VILMIT"" usable on the following link: www.hertz.pf

TERMS OF SALES

1. Object

These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by our establishment, the contact details of which are specified in this reservation confirmation document. They govern all the steps necessary for the reservation and the monitoring of the reservation between the contracting parties. The customer acknowledges having read and accepted these general conditions of sale and the conditions of sale of the reserved rate accessible on our reservation platform. These general conditions of sale apply to all reservations made online, via our reservation platform.

2. Reservation

The customer chooses the services presented on our reservation platform. He acknowledges having read the nature, destination and reservation methods of the services available on our reservation platform and having requested and obtained necessary and/or additional information to make his reservation with full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability to his needs, such that we cannot be held responsible in this regard. The reservation is deemed accepted by the customer at the end of the reservation process.

3. Booking process

Reservations made by the customer are made via the electronic reservation voucher accessible online on our reservation platform. The reservation is deemed to have been made upon receipt of the reservation voucher. The customer undertakes, prior to any reservation, to complete the information requested on the voucher or reservation request. The customer certifies the veracity and accuracy of the information transmitted. After the final choice of the services to be reserved, the reservation procedure includes entering the bank card in the event of a guarantee or prepayment request, consultation and acceptance of the general conditions of sale and the conditions of sale of the reserved rate. before validation of the reservation and, finally, validation of the reservation by the customer.

4. Acknowledgment of receipt of the reservation

Our reservation platform acknowledges receipt of the customer's reservation by sending an email without delay.

5. Cancellation or modification by the customer

The customer is reminded that he does not have the right of withdrawal. The conditions of sale of the reserved rate specify the terms of cancellation and/or modification of the reservation.

6. Consumption of the service

Any behavior contrary to good morals and public order will lead the establishment to ask the customer to leave the establishment without any compensation and/or without any reimbursement.

7. Liability

The photographs presented on our reservation platform are not contractual. Even if all the best efforts are made so that the photographs, graphic representations and texts reproduced to illustrate the establishments presented give as accurate an overview as possible of the services offered, variations may occur between the time of reservation and the day of the reservation. consumption of the service. The establishment cannot be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, due to the third party, due to the client, in particular the unavailability of the internet network, impossibility of access to the website, external intrusion, computer viruses or in the event of prepayment not authorized by the bearer's bank. Any reservation or payment which is irregular, inoperative, incomplete or fraudulent for a reason attributable to the customer will result in the cancellation of the order at the customer's expense, without prejudice to any civil or criminal action against the latter.

8. Complaints

Complaints relating to non-performance or poor performance of the reserved services must, under penalty of foreclosure, be brought to our attention in writing within eight days after the date of departure from the establishment.

9. Price

The prices relating to the reservation of services are indicated before and during the reservation. Prices are confirmed to the customer in the amount inclusive of tax, in the commercial currency of the establishment, and are only valid for the duration indicated on the reservation platform. All reservations, regardless of their origin, are payable in the local currency of the establishment. Any modification or introduction of new legal or regulatory taxes imposed by the competent authorities will be automatically reflected in the prices indicated on the invoice date.

10. Payment

The customer provides his bank details as a guarantee of the reservation. The debit of the payment can be made at the establishment when booking, partial or total debit of the payment is made when booking. This prepayment is referred to as a deposit and/or cancellation fee. In order to protect against fraud, the PAYZEN OSB link will be sent directly to you in order to conclude your payment by you.