Terms & Conditions of Sales

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The conditions of Villa Mitirapa

  • In order to confirm your reservation, a 10% deposit is required at the time of booking. The remaining balance will be due 30 days before your arrival in your Villa.
  • For reservations within 30 days of your arrival date, the total amount of the reservation is requested at the time of reservation.

A means of payment will be made available to you through online payment by credit card (VISA or MASTERCARD, the AMEX card is not accepted) by PAYZEN OSB link (secure online payment against fraud). It will be sent to you if possible immediately or a bank transfer (RIB available by email villamitirapa@gmail.com).

  • Reservations are from 2 nights on weekends: Friday to Sunday and 1 night on weekdays: Monday to Thursday
  • Since April 1, 2022, a CPS social VAT of 1% is included in the amount of your stay;
  • Sheets and bath towels are changed every 4 days for long stays (on request)
  • Each villa can accommodate a maximum of 4 people and/or 6 people depending on the type of villa
  • We ask you to respect the neighborhood (music with reasonable volume...) and to respect the number of people up to 4 and/or 6 maximum in the evening as well as during the day (non-compliance with these conditions will lead to cancellation of your reservation without refund)
  • As well as respecting the speed of 30km/h in servitude;
  • Free parking for up to 2 cars
  • The villa must be left clean (empty and clean fridge, clean and tidy dishes, a sweep of the whole villa (a cleaning service in addition to 5,000 FCP will be charged if the conditions are not respected);
  • Any missing and/or broken object will be charged (500 XPF/PIECE)
  • Let's protect our environment (lockers available in your villa)
  • Smell of cigars and/or cigarettes in the rooms: cost of XPF 20,000
  • free internet
  • Pets are not accepted.


Additional information on benefits

  • A table or kitchen kit can be made available to you on request at an additional cost
  • On request, a breakfast service (continental, American, Polynesian) can be offered and served in your villa from 7:30 a.m. (order between 1 and 2 days before)


Do you want to rent a car?

Following your reservation confirmation, we inform you that you can benefit from a -15% reduction, for any vehicle rental, with the promotional code "VILMIT" usable on the following link: www.hertz.pf


TERMS OF SALES

1. Object

These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by our establishment, the contact details of which are specified in this reservation confirmation document. They govern all the steps necessary for the reservation and the follow-up of the reservation between the contracting parties. The customer acknowledges having read and accepted these general conditions of sale and the conditions of sale of the reserved rate accessible on our reservation platform. These general conditions of sale apply to all reservations made online, via our reservation platform.

2. Reservation

The customer chooses the services presented on our booking platform. He acknowledges having read the nature, destination and booking methods of the services available on our booking platform and having requested and obtained the necessary and/or additional information to make his booking in full knowledge of the facts.The customer is solely responsible for his choice of services and their suitability for his needs, so that our liability cannot be sought in this regard. The reservation is deemed accepted by the customer at the end of the reservation process.

3. Booking process

Reservations made by the customer are made via the dematerialized reservation form accessible online on our reservation platform. The reservation is deemed to have been made upon receipt of the reservation voucher. The customer agrees, prior to any reservation, to complete the information requested on the voucher or the reservation request. The customer certifies the veracity and accuracy of the information transmitted.After the final choice of the services to be reserved, the reservation procedure includes in particular the entry of the bank card in the event of a guarantee or prepayment request, consultation and acceptance of the general conditions of sale and the conditions of sale of the reserved rate. before the validation of the reservation and, finally, the validation of the reservation by the customer.

4. Acknowledgment of receipt of the reservation

Our reservation platform acknowledges receipt of the customer's reservation by sending an email without delay.

5. Cancellation or modification by the customer

The customer is reminded that he has no right of withdrawal. The conditions of sale of the reserved rate specify the terms of cancellation and/or modification of the reservation.

6. Consumption of the service

Any behavior contrary to morality and public order will lead the establishment to ask the customer to leave the establishment without any compensation and/or without any refund.

7. Liability

The photographs presented on our booking platform are not contractual. Even if all the best efforts are made so that the photographs, graphic representations and the texts reproduced to illustrate the establishments presented give as accurate an overview as possible of the services offered, variations may occur between the time of the reservation and the day of the reservation. service consumption. The establishment cannot be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, due to a third party, due to the customer, in particular the unavailability of the Internet network, impossibility of access to the website, external intrusion, computer viruses or in the event of prepayment not authorized by the bearer's bank. Any reservation or payment that is irregular, ineffective, incomplete or fraudulent for a reason attributable to the customer will result in the cancellation of the order at the customer's expense, without prejudice to any civil or criminal action against the latter.

8. Complaints

Complaints relating to the non-performance or poor performance of the reserved services must, under penalty of foreclosure, be brought to our attention in writing within eight days after the date of departure from the establishment.

9. Price

The prices relating to the reservation of services are indicated before and during the reservation. The prices are confirmed to the customer in the amount including tax, in the commercial currency of the establishment, and are only valid for the duration indicated on the booking platform. All reservations, whatever their origin, are payable in the local currency of the establishment. Any modification or introduction of new legal or regulatory taxes imposed by the competent authorities will automatically be passed on to the prices indicated on the date of invoicing.

10. Payment

The customer communicates his bank details as a guarantee of the reservation.The debit of the payment can be made at the establishment at the time of the reservation, in partial or total debit of the payment is made at the time of the reservation. This prepayment is qualified as a deposit and/or cancellation fee. In order to secure fraud, the PAYZEN OSB link will be sent to you directly in order to conclude your payment by you.